aah well, mine is on life support. it has slowed down, and barely can make a stitch without a struggle. it has developed a new symptom now where the needle moves and the thread jams below the plate. I have never taken her to the doctor fearing the worst. Did you ever try to oil yours? I would like to to see if it would help but I am afraid I may cause major damage. It also refuses to follow the four step button hole process - it straight  stitch instead of zigzag..... I hate to part with it... it was my first love. I will continue to use her until her heart is no longer in it. sigh