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<h2 style="color: #af4141;">Frequently Asked Questions</h2>
<h4 style="color: #000000;"><strong>When should I make my reservation?</strong></h4>
We suggest you make your jeep rental reservation when you are certain of your travel dates. Summertime is very busy in this area, and our rentals are quickly spoken for, so don't delay.

While we do suggest making a reservation in advance, it is NOT REQUIRED.
<h4 style="color: #000000;"><strong>How many adults can ride comfortably?</strong></h4><br />Our 4-door Jeeps comfortably seat 5 adults
<h4 style="color: #000;"><strong>Where can I go?</strong></h4>
Any open public roads or 4x4 designated trails. <strong>Do not go “OFF-ROAD.”</strong> Jeep drivers and all public road users in this area are required to <strong>stay</strong> <strong>ON-ROAD.</strong> “On-road” is when you are driving on a named, numbered, public road or “trail” that is an established thoroughfare. Even if you are using un-paved road, you are not going “off-road.” (“off-road” is driving randomly off a path, willy-nilly across the landscape. This can be very damaging to the environment and our equipment, and more importantly, is<strong> illegal in our area.</strong>)
<h4 style="color: #000000;"><strong>What should I bring?</strong></h4>
<ul>
	<li>Water (2 liters+ per person) – We are at a very high altitude, that ranges from hot to cold and can be quite dry. Please make sure you have ample amount of water. This is particularly important if you have anyone that suffers from Altitude Sickness. Drinking water can be very helpful in overcoming this condition.</li>
	<li>Sturdy, outdoor shoes, a jacket, and extra clothes (it can get cold fast, here in the Rockies – and has even been known to snow in July!)</li>
	<li>Sunscreen/hat/sunglasses – again, we are at a high altitude, and are therefore closer to the sun – unprotected skin and eyes get burned very quickly!</li>
	<li><strong>Rental requirements: drivers license, credit card, proof of insurance</strong> -- see rental page for more info</li>
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<h4 style="color: #000000;"><strong>Do I need 'off-road' insurance?</strong></h4>
No. Jeep drivers and all public road users in this area are required to stay ON-road. “On-road” is when you are driving on a named, numbered, public road or “trail” that is an established thoroughfare. Even if you are using un-paved road, you are not going “off-road.” (“off-road” is driving randomly off a path, willy-nilly across the landscape. This can be very damaging to the environment and our equipment, and more importantly, is illegal in our area.) So no, you don’t need “off-road” insurance, as you should not be driving “off road!”
<h4 style="color: #000000;"><strong>What happens if I damage the Jeep?</strong></h4>
Mistakes happen (though hopefully not to you!). The most common damage to Jeeps is very inexpensive, and can be settled immediately. If you have a minor mishap on the trail, you can expect to pay cost plus 20% for repairs. In addition, you will be required to pay the daily rental rate for each day the jeep is out of service.

For more extensive damage requiring a body shop, most guests choose to submit a claim to their auto insurance company to cover the cost.

The best way to avoid damage is to SLOW DOWN. Most accidents occur when you are driving too fast to properly judge and navigate the terrain you are on!
<h4 style="color: #000000;"><strong>Is there a cleaning fee?</strong></h4>
All Jeeps should be returned relatively clean inside and out (we understand you are in the great, and dirty, outdoors!) Simply wash dirt and mud off of the outside and tire rims. Sweep out the inside floor mats and remove trash.

<strong>Do not use the brush at the car wash</strong> to clean the vehicle. The brush may damage the paint and decals on the jeep's door panels, windows and hood. <strong>Use the power washer with caution</strong>, and at at a <em>good distance from the vehicle</em>. Again, this may cause damage to the decals.  Damage to logo's can be charged back to you at the time of returning the Jeep.

Failure to return a clean vehicle will cost you a minimum of $75. For example, if mud or water is dripping off the interior ceiling and upholstery, the jeep would be rendered unusable for a day or more, and you would be subject to a cleaning fee, plus loss-of-use payment (full day rental each day out of service).

<strong>Is a deposit required?</strong>

Yes, at the time of reservation, a 50% deposit is required.
<h4 style="color: #000000;"><strong>What is your Cancellation Policy?</strong></h4>
We have a 7 day cancellation policy. If you cancel less than 7 days prior your reservation you will be charged one day’s rental rate. If you cancel less than 48 hours prior to your reservation you will be charged one day's rental rate or your entire deposit (whichever is greater) IF the vehicle cannot be re-rented. Any cancellations can be made by telephone or email. However we do not accept cancellations left on voice mail.
<h4 style="color: #000000;"><strong>Are pets allowed to ride in the Jeep?</strong></h4>
No. While we love our pets and take them up in the mountains all the time in our personal vehicle, we cannot allow animals for any reason in our Jeeps (unless it is a guide dog) for 2 reasons.

No1: Some people have allergies to pet hair.
No 2: It takes us hours to clean all the dog hair out of Jeeps.

<strong>But what if you will cover the seats?</strong> The answer is still No. If we do find pet hair in the Jeep you will be required to pay a $125 cleaning fee.
<h4 style="color: #000000;"><strong>Can we have multiple drivers?</strong></h4>
You may add additional drivers to the rental contract—there is a $25 fee. Additional drivers must also present their driver’s license(s) and proof of insurance. Fee is waived for spouse.

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